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eBay Feedback Tips


As an eBay member your Feedback Profile, which includes basic information about you and your Feedback that trading partners have left for you.

Building trust has a lot to do with what your past buyers or sellers have to say. For each transaction, buyers and sellers rate you by leaving Feedback.

Each Feedback consists of a positive, negative, or neutral rating, and comments.

A buyer can also rate the seller on additional criteria, including accuracy of item description, communication, shipping time, and shipping and handling charges.

These detailed seller ratings do not count toward the Feedback Score.

Leaving honest comments about eBay members gives other Community members a good idea of what to expect when dealing with that person. Always remember that Feedback becomes a permanent part of your Feedback Profile.

Feedback ratings are used to determine each member’s Feedback Score:

  • A positive rating adds one point to the Feedback Score.
  • A neutral rating has no impact on the Feedback Score.
  • A negative rating subtracts one point from the Feedback Score.

The higher the Feedback Score, the more positive ratings a member has received. However, a member can increase or decrease another member’s score by only one point no matter how many transactions they have completed with each other.

The Feedback Score and the corresponding Feedback star are shown next to every member’s user ID. A Feedback Score of at least 10 earns you a yellow star.

As your Feedback Score increases, you can earn different colored stars all the way to a red shooting star for a score above 100,000. You want to earn trust and confidence with other eBay members by building your Feedback Profile and earning the highest star possible.

Before you set up your eBay Store, you’ll want to build some Positive Feedback for your account — this is almost standard practice and advice for anyone just starting out on eBay. It’s going to cost you a little bit, but the easiest and fastest way to get positive feeback is to buy stuff from trusted eBay members who have lots of feedback.

Once you get 10 positive feedback ratings, you’ll have your first eBay star. At that point you can start selling.

The most important aspect of an eBay business is developing trust with your customers, so that they can help build your brand through word of mouth advertising and also to ensure they come back to purchase more items from you.

One of the easiest ways to build trust is to show that others trust you and that is how eBay maintains such a healthy marketplace.


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